Refund and Returns Policy

Terms and Conditions

Welcome to Art Imprint! By accessing or using our website, services, or purchasing our products, you agree to the following terms and conditions. Please read them carefully.
This Website is managed by Vivek Vamanrao Deodikar

1. General Information
1.1 About Us:
Art Imprint delivers your favorite designs on your preferred merchandise, customized to your liking.

1.2 Eligibility:
You must be at least 18 years of age or use the website under the supervision of a guardian.

2. Products and Services
2.1 Product Descriptions:
We strive to provide accurate descriptions of our merchandise. However, we do not guarantee that all details (e.g., colors, sizes) will be error-free.

2.2 Customization Policy:
Orders are customized based on the information provided by the customer. Please ensure that all design and personalization inputs are accurate.

2.3 Product Availability:
All products are subject to availability. In case of unavailability, we reserve the right to cancel your order and issue a refund.

3. Orders and Payments
3.1 Order Confirmation:
Once you place an order, you will receive an email confirmation. This does not signify our acceptance of the order. We reserve the right to cancel or modify orders in case of inaccuracies or other issues.

3.2 Payment Methods:
We accept [insert payment options, e.g., credit/debit cards, UPI, net banking, etc.]. All payments must be completed before the production of your order begins.

3.3 Pricing:
All prices are listed in  INR and are subject to change without notice. Taxes and shipping costs (if applicable) are not included in the listed price.

4. Shipping and Delivery
4.1 Delivery Timeline:
We aim to deliver orders within [8 to 10] business days. Delays due to unforeseen circumstances will be communicated.

4.2 Shipping Charges:
Shipping charges (if applicable) will be calculated during checkout.

4.3 Risk of Loss:
Once the product is handed over to the courier, the risk of loss is transferred to the customer.

5. Returns, Refunds, and Cancellations
5.1 Customization Disclaimer:
As products are customized, returns or refunds are not accepted unless the product is defective or differs significantly from the approved design.

5.2 Cancellation Policy:
Orders can be canceled within [12] hours of placement. After production begins, cancellations are not allowed.

5.3 Refunds:
Refunds for eligible returns or cancellations will be processed within [7] business days.

6. User Responsibilities
6.1 Accuracy of Information:
You agree to provide accurate details while placing orders.

6.2 Prohibited Activities:
You must not use our services for unlawful purposes or infringe upon others’ intellectual property rights.

7. Intellectual Property
All content, including designs, logos, and text on this website, is owned by or licensed to Art Imprint. Unauthorized use is strictly prohibited.

8. Limitation of Liability
Art Imprint is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

9. Governing Law
These terms shall be governed by and construed in accordance with the laws of  India.

10. Changes to Terms
We reserve the right to update these terms at any time. Changes will be effective upon posting to the website.

11. Contact Us
For any questions or concerns, reach out to us at:

Email: art.imprint1815@gmail.com
Phone: +91 9763728438

Privacy Policy

At Art Imprint, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect
We may collect the following types of information:

1.1 Personal Information:

Name
Email address
Phone number
Shipping and billing addresses
1.2 Payment Information:

Payment card details (processed securely by third-party payment providers).
1.3 Non-Personal Information:

Browser type
IP address
Device information
Cookies and usage data
2. How We Use Your Information
We use your information to:

Process and deliver your orders.
Provide customer support.
Send updates about your orders or promotions (if you have opted in).
Improve our website and services.
Prevent fraud and ensure security.
3. Cookies and Tracking Technologies
We use cookies to:

Enhance user experience.
Analyze website performance and usage.
Provide tailored advertising based on your preferences.
You can manage or disable cookies through your browser settings.

4. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:

Service Providers: Shipping companies, payment processors, or marketing partners.
Legal Authorities: If required by law or to protect our rights.
5. Data Security
We implement industry-standard security measures to protect your personal information. Despite our efforts, no online data transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights
Depending on your location, you may have the following rights:

Access: Request a copy of your personal data.
Correction: Update or correct inaccurate information.
Deletion: Request the deletion of your personal data.
Objection: Opt-out of certain data uses, including marketing communications.
Data Portability: Request a transfer of your data to another service provider.
To exercise your rights, contact us at art.imprint1815@gmail.com.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect data from children.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated accordingly.

10. Contact Us
For any questions or concerns regarding this Privacy Policy, please reach out to us:

Email: art.imprint1815@gmail.com
Phone: +91 9763728438

Return and Refund Policy

At Art Imprint, we pride ourselves on delivering high-quality, customized merchandise designed just for you. Due to the personalized nature of our products, we have a strict No Return and Refund Policy.

1. Custom-Made Products
1.1 Personalization Clause:
All products are made to order and customized based on the designs and preferences provided by the customer. As a result, returns, exchanges, or refunds are not accepted unless there is an issue directly attributable to us.

2. Exceptions to Policy
While we do not accept returns or refunds, the following exceptions apply:

2.1 Defective or Damaged Products:

If you receive a product that is defective or damaged, please contact us within 48 hours of delivery.
Provide detailed photos of the damage or defect along with your order number.
If the issue is validated, we will offer a replacement or resolve the issue to your satisfaction.
2.2 Incorrect Orders:

If you receive the wrong product or design, please contact us immediately with evidence (photos and order details). We will ensure the correct item is sent to you at no additional cost.
3. Customer Responsibilities
3.1 Design and Order Accuracy:

Customers are responsible for ensuring the accuracy of their design submissions and order details.
Art Imprint will not be liable for errors caused by incorrect customer inputs (e.g., wrong size, color, or design uploaded).
3.2 Address Verification:

Ensure the shipping address provided is accurate. We do not accept returns for items shipped to an incorrect address provided by the customer.
4. Refunds
Refunds are only applicable in the following cases:

The product is out of stock and cannot be fulfilled.
The order is cancelled by Art Imprint due to unforeseen circumstances.
For eligible refunds, the amount will be credited within 7-10 business days through the original payment method.

5. Contact Us
For any concerns or clarifications regarding your order, please reach out to us:

Email: art.imprint1815@gmail.com
Phone: +91 9763728438